Privacy Policy for TRUEST Application

Last updated: December 25, 2023

Thank you for choosing TRUEST, a mobile application developed by CHAMPOIL ("we," "us," or "our"). This Privacy Policy is crafted to help you understand how we collect, use, disclose, and safeguard your personal information when you use our TRUEST application (the "App"). By using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

• Location Information:
  TRUEST requires access to your device's location to facilitate attendance tracking and verification within the office premises. Your location data will be used exclusively for this purpose.
• Personal Information:
  We may collect personal details such as your name, email address, and contact information when you register and use the App.
• Device Information:
  We may gather information about your device, including device type, operating system, and unique identifiers.

2. How We Use Your Information

• Attendance Tracking:
  Your location is used solely for attendance tracking and verification within the designated office area.
• Communication:
  We may use your contact details to send updates, notifications, or important information related to the App.
• Service Improvement:
  We may use the collected data and feedback to enhance our services and user experience.

3. Data Security

We implement appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

4. Data Sharing

We do not sell, trade, or transfer your personal information to outside parties. Your data will only be shared with trusted third parties to maintain and improve the App.

5. Your Choices

You have control over your location sharing settings. Disabling location access may affect some App functionalities, such as attendance tracking.

6. Updates to Privacy Policy

This Privacy Policy may be updated from time to time. Changes are effective immediately upon posting the revised policy in the App.

7. Contact Us

If you have questions or concerns, please contact us at: truest@cityservice.co.id

8. Facial Recognition and Photo Collection

• Photo Collection: TRUEST uses facial recognition technology for employee attendance. Facial images are collected and securely stored on our internal servers.
• Data Retention: Facial images are retained for up to one month and are then automatically deleted.
• Security Measures: Robust security protocols are in place. Only authorized personnel have access to the stored facial images.
• Limited Use: Facial images are used solely for attendance verification and are not shared for other purposes.

9. Your Consent for Facial Recognition

By using the TRUEST App, you consent to the collection and processing of facial images for attendance verification as described. You may opt out via App settings, but doing so may impact functionality.

10. Data Deletion Requests

To request early deletion of your facial images before the one-month retention period, please email us at truest@cityservice.co.id. We will process your request promptly and securely.

By using the TRUEST App, you confirm that you have read and understood this Privacy Policy.